Delta CX Coaching

Private Coaching

Delta is the Greek letter representing change.

A catalyst is an event or person that causes great change. The “CX” in our coaching is the “Catalyst Experience.”

Who Matches Delta CX Coaching?

While some coaching clients are teams, nearly all of Debbie’s clients are individuals. We hold one-on-one sessions remotely through video call software, usually Google Meet.

You have the option to receive a session recording and post-session notes. These notes include summaries of what we discussed and the next steps or actions you can take.

There is no required minimum or maximum number of sessions. Clients are welcome to work with Debbie as often or rarely as they need. Some clients have sessions multiple times each week; some might go months without a session.

Outside of those following the exercises in my Life After Tech book, there is no program to follow. Each session is whatever you want to talk about. What do you need help with? What’s on your mind? That’s our focus.

Debbie’s areas of experience and expertise include:

Career Coaching

  • CVs, resumes, and work portfolios.
  • Career direction and choices.
  • Career growth goals.
  • Career change, especially for those transitioning out of tech or adding non-tech work to a tech career.
  • Job applications, interviews, and candidate “challenges” or sample work.
  • Exercises and conversations stemming from Debbie’s Life After Tech book.
  • Moving into leadership.
  • Entrepreneurship, creating a startup, or growing/scaling a business.
  • Handling conflicts and power struggles.
  • Writing, speaking, and presenting.

Life/Personal Success Coaching

  • Clarity, decisions, focus.
  • Priorities.
  • Personal accountability.
  • Creating plans or goals and taking timely action.
  • Work-life balance.
  • Recovering from burnout.
  • Procrastination or lack of motivation.

CX/UX/Product Strategy Coaching

  • Strategies, priorities, decisions, research, information architecture, interaction design, and more related to customer and user experiences.
  • Balancing user needs and business goals.
  • Learning new skills, techniques, and methods.
  • Feedback on your work, especially for those without a leader or manager who can check or advise on your work.
  • Proving the value of our work, explaining what we do.
Schedule a Session

Coaching sessions are subject to our coaching agreement.

Testimonials

★★★★★
"Debbie! Must say a huge thanks. I listened and relistened to the recording of our last session, and I created a metric proposal presentation that was so successful that the division director wants to use the metrics I came up with as benchmarks across all products!"
★★★★★
"Debbie! Must say a huge thanks. I listened and relistened to the recording of our last session, and I created a metric proposal presentation that was so successful that the division director wants to use the metrics I came up with as benchmarks across all products!"
M. G.
★★★★★
"Debbie has been coaching me for over a year and a half and her guidance has been fundamental for me to properly navigate a new role. She helps me in both practical and theoretical ways and her experience has certainly boosted my abilities and confidence. Out of the many good outcomes, I am sure today we're are doing what it takes to be increasingly user and data driven, while contributing to business growth. Oh, also I've been recently promoted!"
★★★★★
"Debbie has been coaching me for over a year and a half and her guidance has been fundamental for me to properly navigate a new role. She helps me in both practical and theoretical ways and her experience has certainly boosted my abilities and confidence. Out of the many good outcomes, I am sure today we're are doing what it takes to be increasingly user and data driven, while contributing to business growth. Oh, also I've been recently promoted!"
M. D.
★★★★★
"I can always count on Debbie to provide honest feedback, help me see other perspectives, and hype me up when I need it the most. I highly recommend her as a coach."
★★★★★
"I can always count on Debbie to provide honest feedback, help me see other perspectives, and hype me up when I need it the most. I highly recommend her as a coach."
A. L.
★★★★★
"Debbie is knowledgeable and thoughtful person. She is great communicator and explains topics with ease - which is crucial for a mentor or a coach."
★★★★★
"Debbie is knowledgeable and thoughtful person. She is great communicator and explains topics with ease - which is crucial for a mentor or a coach."
Z. T.

Is This Really “Coaching”?

Coaching can mean a lot of things to a lot of people. We also use a broad definition of coaching, so let’s clear that up.

  • According to the International Coaching Federation (ICF), coaching is about questions and conversations that help the Client arrive at their own conclusions, ideas, plans, and courses of action. The coach is a neutral facilitator.
  • According to ICF, any meeting or interaction where someone is offering advice, opinions, ideas, or telling you how to do something isn’t coaching. It’s advising, training, or consulting.
  • According to ICF, any meeting or interaction mostly or wholly spent on looking at someone’s past, personal traumas, and psychological issues isn’t coaching. It’s therapy or something related to psychology or psychiatry.

We offer coaching, advising, training, and consulting. We do not offer therapy. However, since many people might not think of us as their “UX personal trainers” or “a personal Design leadership advisor,” we are using “coaching” as a catch-all term, despite it being somewhat incorrect by ICF’s standards.

As of late 2024, Debbie is attending ICF training and expects to be an ICF Certified Coach in 2025. She is already an advisor, trainer, and consultant.

What Does It Cost?

Debbie’s 2024 rates are $50 USD per half-hour. You can book sessions lasting from 30 minutes to half a day. Most clients book 30, 45, or 60 minutes.

Your first 30-minute session is free. This helps us get to know each other a little, and we can determine if we might be a match.

If you plan to use many hours, you can get a discount by pre-paying for a package of hours. See our online calendar system for current packages.

Corporate clients with pre-paid or post-paid agreements will receive the same package discount based on monthly hours used.

Debbie does not participate in any healthcare plans or insurance systems. She can provide invoices or receipts upon request.

Schedule a Session

Your Coach: Debbie Levitt

Hi! I’m Debbie. I’m a career and life coach helping people with work and beyond. I love being a catalyst, pushing boats out, and ensuring people know how to row them.

My most recent book is Life After Tech, a career coaching and introspection book and workbook with 18 exercises. Despite the title, it’s a great read and action plan for those staying in tech, leaving tech, trying to find their next tech jobs, or perhaps tech took your job. It’s for everybody.

My work background is ~30 years in Customer Experience (CX) and User Experience (UX) as a strategist and change agent specializing in setting houses in order in record time. I’ve worked with companies of all sizes from early ideas to startups to Fortune 100s.

I’m an entrepreneur who has owned a few businesses over the decades. I like to help people strategize, plan, and implement new business ideas. I also like to prevent people from throwing time or money at bad ideas or businesses that are unlikely to pay off.

I’m an experienced leader with a track record of building and leading diverse research and design teams, shaping product vision, influencing strategies, and driving initiatives. I have many years of experience in CX and UX strategy, research, information architecture, interaction design, prototyping, testing, and more.

Clients call my “Mary Poppins” because I fly in, improve everything I can, sing a few songs, and fly away to my next adventure.

 

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