Bridging the End-To-End Customer Experience

Delta CX is a full-service CX and UX consultancy and agency. Our key services revolve around CX and UX projects, corporate training and workshops, and consulting projects that allow us to be change agents in your organization.

We also publish books, hold public workshops and training, and have an active online community of tens of thousands of CX and UX professionals.

Let’s get you on the path to solving the problem or answering the questions that brought you here today.

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Our services and consulting including projects, corporate training, product coaching, business design, and Fractional CXO services.

Help with customer-centricity, culture, more efficient processes and teams, and combining CX and UX with Agile and Lean.

Delta CX models and techniques. Client case studies.

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Our publishing imprint including our books and public workshops.

Our newest book is Sept 2024’s “Life After Tech.” You don’t have to leave tech, but you should have a plan for when you’re done with tech… or tech is done with you.

Our 2022 book, “Customers Know You Suck,” has a matching workshop/corporate training, “Strategizing Products and Customer Experiences (SPACE).”

Looking for a speaker or trainer? Our authors are available for keynotes, presentations, training, and events.

community

Our online community and all of the ways that you can join it and get involved.

Work reviews and career coaching for CX and UX practitioners and leaders. Resources and help for those entering the industry.

Our 2025 “Delta CX Hive” conference is 27-29 May 2025.

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